TERMS AND CONDITIONS OF SALE
of
DVD European

You will be asked to expressly agree to these terms and conditions at the checkout on this Site. Please read them carefully. If you do not agree to them, do not order any Products from this site. In order to indicate your acceptance of these terms and conditions, you must check the box "I have read and agree to the Terms and conditions" at the checkout.

Please note that you may only purchase Products from this site if you are over 18 years of age.


  1. Definitions and Interpretation
  2. This Agreement
  3. About Us
  4. The Products
  5. Price & Payment
  6. Delivery
  7. Risk and title
  8. Consumer rights
  9. Defective Products
  10. Refunds
  11. Warranties
  12. Limitations of liability
  13. Force Majeure
  14. Severance
  15. Changes to Terms and Conditions
  16. Governing Law and Jurisdiction
  17. General terms
  18. Our Privacy Policy


Definitions and interpretation
In this Agreement "we" means DVD European of Regents Park, Llanrwst, Conwy, LL26 0AY. UK. (and "us" and "our" shall be construed accordingly); and "you" means the relevant customer or potential customer as the case may be (and "your" shall be construed accordingly).
In this Agreement, the following definitions shall apply:
"Agreement" means this agreement incorporating any terms set out in our Second Acknowledgment;
"First Acknowledgment" means the initial automatic email acknowledgment which we will send to you after receiving your Order;
"Intellectual Property Rights" means all intellectual property rights wherever in the world arising, whether registered or unregistered (and including any application or right of application), including copyright, moral rights, performers' rights, performers' moral rights, know-how, confidential information, trade secrets, business names and domain names, trade marks, patents, petty patents, utility models, design rights, semi-conductor topography rights, database rights and all rights in the nature of unfair competition rights or rights to sue for passing off;
"Order" means your order for Products made via the Site;
"Products" means goods which may be purchased by you from the Site;
"Second Acknowledgment" means the email acknowledgment which we will send to you (where appropriate) confirming acceptance of your Order; and
"Site" means the website at http://www.im-uk.net or any successor site operated by us from time to time.

Back to top


This Agreement
The advertising of Products on the Site constitutes an "invitation to treat"; and your Order for Products constitutes a contractual offer. No contract comes into force between you and us unless and until we accept your Order.
In order to enter into this Agreement with us, you will need to take the following steps:
(i) you must add any the Products you wish to purchase to your shopping cart, and then proceed to the checkout;
(ii) if you are a new customer, you must then create an account with us and log in; if you are an existing customer, you must enter your login details;
(iii) once you are logged in, you must select your preferred method of delivery and confirm your Order and your consent to the terms of this Agreement;
(iv) you will be transferred to the Paypal website, and Paypal will handle your payment;
(v) we will then send you the First Acknowledgment ; and
(vi) once we have checked whether we are able to meet your Order, we will either send you the Second Acknowledgment (at which point this Agreement will become a binding contract) or we will confirm by email that we are unable to meet your Order.

Please note that we will not file a copy of this Agreement. We may update the version of this Agreement on the Site from time to time, and we do not guarantee that the version you have agreed to will remain accessible. We therefore recommend that you download, print and retain a copy of this Agreement for your records.

The only language in which we offer this Agreement is English.

Before you place your Order, you will have the opportunity of identifying whether you have made any input errors by checking the content of your cart. You may correct those input errors before placing your Order by removing or adjusting quantities and updating your cart.

Back to top

About us
Our full name is DVD European.
Our principal trading address is Groeslon, Regents Park, Llanrwst, Conwy, LL26 0AY, UK.
Our customer service email address is cs@im-uk.net.
Our telephone number is 01492 642064.

Back to top

The Products
All products sold on this website are strictly for personal use only, they are not designed for and should not be used for commercial applications in any way.

Back to top

Price and payment
Prices for Products are quoted on the Site. The Site contains a number of Products and it is always possible that some of the Products listed on the Site may be incorrectly priced. The price will be verified when displayed in the cart, should there be any error on our part, the price charged to you will be that shown in the cart when you pay for the Product.
In addition to the price of the Products, there may be optional extra delivery charges, which will be as stated at checkout when you pay for the Product.
If payment is other than credit or debit card, it must be made within 7 days, otherwise this Agreement will terminate.
The prices on the Site include any value added or sales taxes and UK first class post delivery.
Payment for all Products must be made by method detailed on the Site.
Prices for Products are liable to change at any time, but changes will not affect Agreements which have come into force.

Back to top

Delivery
All purchases will be delivered to the address indicated in your Order.
Unless specified otherwise on your order, all deliveries will be by first class post for UK, or airmail for any other destination.
We will use reasonable endeavours to deliver Products on or before the date for delivery set out in our Acknowledgment or, if no date is set out in our Acknowledgment, within 3 to 5 days for UK orders and 7 to 10 days for all overseas orders.
Any damage caused by delivery should be reported immediately by post or email to cs@im-uk.net and packaging should be retained for examination.

Back to top

Risk and title
The Products will be at your risk from the time of delivery. Ownership of the Products will only pass to you after we receive full payment of all sums due in respect of the Products (including delivery charges if any).

Back to top

Consumer rights
You may cancel this Agreement at any time within 7 working days after the day you received the Second Acknowledgment (subject to the limitations set out below).
You will not have any such right insofar as this Agreement relates to:
(i) the supply of any Products which constitute audio or video recordings or computer software which have been unsealed by you;
(ii) the supply of Products the price of which is dependent upon fluctuations in financial markets which we cannot control; or
(iii) the supply of newspapers, periodicals or magazines.
If you cancel this Agreement on this basis, you must inform us in writing and return the Products to us immediately, in the same condition in which you received them. Products returned by you within the 7 working day period referred to above will be refunded in full (including the cost of sending the Products to you). However, you will be responsible for paying the cost of returning the Product to us.
If you cancel this Agreement on this basis and you do not return to the Products to us, we may recover the Products and charge you for the costs we incur in doing so. Similarly, if you return the Products at our expense, we may pass that expense on to you.

Back to top

Defective Products
You may also cancel this Agreement if the Products supplied are defective.
Products returned by you because of a defect will be subject to testing and if proven faulty refunded in full (including the cost of sending the Products to you, and the cost of returning the Products to us). Alternatively, if we and you agree, we may supply you with a replacement or substitute Product.

Back to top

Refunds
If you cancel this Agreement and are entitled to a refund, we will usually refund any money received from you using the same method originally used by you to pay for your purchase. We will process the refund due to you as soon as possible and, in any event, within 30 days of the day we received your notice of cancellation.

Back to top

Warranties
We warrant to you that any Product you purchase through the Site will be of satisfactory quality. If for any reason you are not satisfied with the products, you can return within 14 days and cancel this agreement.
You warrant to us that: you have full authority, power and capacity to enter into this Agreement and that all necessary actions have been taken to enable you to lawfully enter into this Agreement; you are legally capable of entering into binding contracts; you are at least 18 years old; the information provided in the Order is accurate; and you will be able to accept delivery of the Products as contemplated in this Agreement.
Subject to the warranties set out in above, to the maximum extent permitted by applicable law we disclaim all warranties with respect to the Products, whether express or implied.

Back to top

Limitations of liability
Nothing in this Agreement shall limit or exclude your or our liability for: (i) death or personal injury caused by negligence; (ii) under section 12 of the Sale of Goods Act 1979, section 2 of the Supply of Goods and Services Act 1982, or section 2(3) of the Consumer Protection Act 1987; (iii) for fraud or fraudulent misrepresentation; or (iv) for any matter for which it would be illegal for to limit or exclude, or attempt to limit or exclude, liability.
Subject to this: (i) our liability in connection with any Product purchased through our site is strictly limited to the higher of the purchase price of the relevant Product and the replacement cost of the relevant Product; (ii) we accept no liability for any loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, waste of management or office time or for any indirect or consequential loss or damage of any kind however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable; and (iii) we will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under this Agreement caused by events outside our reasonable control.

Back to top

Force Majeure
The Seller shall not be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to acts of God, strikes, lock outs, accidents, war, fire, breakdown of plant or machinery or shortage or unavailability of raw materials from a natural source of supply, and the Seller shall be entitled to a reasonable extension of its obligations.

Back to top

Severance
If any term or provision of these Terms and Conditions is held invalid, illegal or unenforceable for any reason by any court of competent jurisdiction such provision shall be severed and the remainder of the provisions hereof shall continue in full force and effect as if these Terms and Conditions had been agreed with the invalid illegal or unenforceable provision eliminated.

Back to top

Changes to Terms and Conditions
The Seller shall be entitled to alter these Terms and Conditions at any time. but this right shall not affect the existing Terms and Conditions accepted by the Buyer upon making a purchase.

Back to top

Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the law of England and the parties hereby submit to the exclusive jurisdiction of the English courts.

Back to top

General terms
Images of Products on the Site are for illustrative purposes; actual Products may differ from such images.
We will treat all your personal information that we collect in connection with your Order in accordance with the terms of [our Privacy Policy]; use of our website will be subject to [our Website Terms and Conditions].
This Agreement may only be varied by an instrument in writing signed by both you and us. We may revise these terms from time-to-time, but such revisions will not affect the terms of any Agreement which we have entered into with you.
If any provision of this Agreement is held invalid or unenforceable by a court of competent jurisdiction, the remaining provisions of this Agreement shall remain in full force and effect, and such invalid or unenforceable provisions or portion thereof shall be deemed omitted.
No waiver of any term, provision, or condition of this Agreement, whether by conduct or otherwise, in any one or more instances, will be deemed to be, or be construed as, a further or continuing waiver of that term, provision or condition or any other term, provision or condition of this Agreement.
You may not assign, charge, sub-contract or otherwise transfer this Agreement, or any of your rights or obligations arising under this Agreement. Any attempt by you to do so shall be null and void. We may assign, charge, sub-contract or otherwise transfer this Agreement, or any of our rights or obligations arising under this Agreement, at any time - providing such action does not serve to reduce the guarantees benefiting you under this Agreement.
This Agreement is made for the benefit of the parties to it and is not intended to benefit, or be enforceable by, any other person. The right of the parties to terminate, rescind, or agree any amendment, variation, waiver or settlement under this Agreement is not subject to the consent of any person who is not a party to this Agreement.
This Agreement contains the complete agreement between the parties with respect to the subject matter hereof, and supersedes all prior or contemporaneous agreements or understandings, whether oral or written.
This Agreement will be governed by and interpreted in accordance with the laws of the England, and the English courts shall have exclusive jurisdiction with respect to any dispute arising under this Agreement.

These terms are based on a template created and distributed by www.website-law.co.uk

Back to top

Privacy Policy
Our pledge to you, our customer

DVD European respects your privacy. Our Internet site is meant to be a service to you. In order to provide you with the best products, timely information and quality customer service, we record a variety of information from your visit to our site. To better protect your privacy, we provide this notice explaining our on-line information practices and the choices you can make about the way your information is collected and used.

Your personal information: what we collect and how we use it.
When you purchase products from DVD European we collect your name, address, telephone number, e-mail address and credit card information. We only use this information to fulfill your order and to communicate with you about your order. In fulfilling your order, we share your personal information with outside parties only to the extent necessary to fulfill your order. We do not share sensitive information other than with the Credit / Debit card processing company.
Upon completing your purchase, only your name, address order details and reference numbers are kept for a short term in case of any disputes regarding your order, and for sales analysis etc. after this short term all records are deleted.

Links to/from Other Sites
We currently do not link to any other site than the credit / debit card clearing company.

Cookies
A feature of your Internet Web browser called a cookie assigns an identification code to your computer. Cookies are files that your Web browser places on your computer´s hard drive. We do not and cannot use cookies to retrieve personal information about you from your computer unless such information was knowingly and willingly provided by you. Cookies do not provide us with access to any credit card information.

Our Commitment to Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Credit Card details and Security
No Credit Card details will be kept by our systems. When you decide to re-purchase you will have to re-submit your credit card details. This is for YOUR security.

Notice of Changes
DVD European Privacy Policy is subject to change without notice. At any time, you may visit our website to view the current policy.

Close Window